Principle 8: Be Responsive

This page has the SVI standard for applying this principle and also recommended guidance documents that can help you meet the standard.

Standard on applying Principle 8

Pursue optimum Social Value based on decision making that is timely and supported by appropriate accounting and reporting.

The eighth Principle of Social Value ‘Be Responsive’ is a management principle, formally introduced by SVI (in 2021) to an already established set of Social Value accounting principles. This principle represents the imperative for organisations to respond to impact measurement or ‘Social Value accounts’ with action. Users of this Standard will create a structured ‘impact management approach’ that can guide decision making at strategic, tactical, and operational levels to optimise impacts on wellbeing.

This document comprises four sections: section one provides a short overview of the Principles of Social Value and the SVI Standards; section two introduces the eighth Principle ‘Be Responsive’ in more detail and section three sets out the SVI Standard for applying it. Section four provides short guidance on how to meet the SVI Standard. Appendices provide further reading and the SVI Technical Glossary of Key Terms.

This Standard, read in conjunction with the other SVI Standards can enable you to optimise impacts on wellbeing for all materially affected stakeholder groups. This will help you achieve your goals and contribute to a more sustainable and equitable world.


Watch here the webinar on 14th July introducing the Principle 8 by our CEO, Ben Carpenter, and Jenni Ingils, Co-chair of the SVI Methodology Sub-Commitee.

Introduction video of Principle 8:

Useful guidance:

  • SDG Impact Standards

    The SDG Impact Standards (the Standards) have been developed by SDG Impact – a flagship initiative of the United Nations Development Programme (UNDP) – to help investors and enterprises operate more sustainably and contribute positively to sustainable development and the United Nations Sustainable Development Goals (SDGs).

    Discover more

  • The Maximise Your Impact Guide

    This guide is written for social entrepreneurs who want to maximise their positive impact and want a practical approach to help them do that. The key to this approach is ‘Impact Thinking’ and at its heart this means involving and being accountable to stakeholders, primarily those that the social enterprise aims to support.

    This guide does not tell you how to produce an impact report. We hope that users of this guide will focus on producing recommendations: to change, stop or scale their activities.

    Discover more

  • Impact Mangement Principles

    EVPA’s guidance for impact management and Social Value International’s (SVI) Principles are in many ways interlinked. This document shows EVPA and SVI’s position on impact measurement and management.

    Download